Shipping Policy

 

Shipping and Delivery

4.1. Eki Kere aims to process and dispatch orders promptly, but we do not guarantee specific delivery times. Delivery times may vary depending on the shipping address and other factors beyond our control.

4.2. Shipping fees and delivery options will be presented during the checkout process.

4.3. Eki Kere is not responsible for delays, loss, or damage to the products during transit. However, we will assist you in resolving any issues with the shipping carrier.

Shipping fees vary depending on weight and shipping address and are calculated at checkout.

All orders are shipped via DHL Express Worldwide.

IMPORTANT: Please note that customs duties, import charges, and local taxes are not included in the shipping fees. These charges are determined by the destination country and are the sole responsibility of the customer. Eki Kere is not responsible for any customs duties, taxes, delays, or additional charges imposed by local authorities.